Ioannis Gkourtzounis

Thessaloniki, Greece · ioannisgk@live.com

[GET MY CV NOW]

Earned a Bsc (Hons) Degree in Computing in just 2 years, ISTQB Certified in Software Testing.
Passionate about software development and testing procedures, always with new and exciting ideas.

Dissertation Project:
• Urban Mobility Upgrade: Car Sharing Software Platform for Electric Vehicles [Report]
Backend with Java Spring + Android Application [See Demo] [Code on GitHub]

Latest term papers:
• Improving NLP Applications with Neural Networks and Genetic Algorithms: A Travel Assistant Chatbot Use Case [Report]
• Web Authentication Approaches & Their Resistance Against MITM Attacks: A Comparative Analysis [Report]

Feel free to contact me!

Experience

IT Sales Professional

Carrefour Makedonia

Understanding customer specific needs and applying product knowledge to meet those needs. Ensuring high quality of service by developing a thorough and detailed knowledge of software/hardware products and their specifications.

2006 - 2016

Call Center Agent

Vodafone GR

Answering courteously inbound calls and responding to customer inquiries. Providing personalized customer service by evaluating problems and proposing logical solutions.

2005

Education

University of Northampton, Northampton, UK

Bsc (Hons) Degree in Computing
Dissertation Project: "Car Sharing Software Platform for EVs"

2016 - 2018

Vocational Training Institute, Thessaloniki

Vocational Diploma of IT Application Specialist
Application Design and Development, Multimedia Processing
2003 - 2005

Vocational Training Institute, Thessaloniki

Vocational Diploma of Computer Systems Technician
Troubleshooting Software and Hardware problems
1999 - 2001

30th Unified Lyceum, Thessaloniki

High School Graduation
Graduated with GPA: 16.9/20
1999

Skills

Programming Languages & Tools
Knowledge & Skills
  • PL/SQL, NoSQL
  • PHP, Java Programming
  • Spring Framework, Android Development
  • Rest Web Services, WebSockets